
A telehealth medical certificate is an online document issued by a licensed healthcare professional, verifying your need to take sick leave (for personal reasons) or carer’s leave (to support an immediate family member). Unlike traditional methods, telehealth removes the need for in-person appointments and provides a simple yet entirely digital process.
In workplaces across Australia, employees are often required to present a valid medical certificate to justify their absence. This may include a Sick Leave Certificate or a Carer’s Leave Certificate, serving as official proof of leave. A sick note from telehealth meets these requirements under the Australian Fair Work Act 2009, making it a reliable and efficient option for employees and employers.
Eco-friendly—digital format, no printing or scanning required.
You can use a telehealth medical certificate for the following leaves:
While there are benefits to using telehealth services, there are also potential drawbacks. Some of which are:
Slow Service Delivery: Some telehealth providers claim to offer fast service, yet users often face delays before receiving their certificate
High Costs: Sometimes, the prices for premium telehealth consultations, especially for appointments that include a medical certificate, can be substantially high.
Overly Complex Processes: Telehealth services are meant to provide a simple and convenient way to access healthcare. However, many users often face challenges such as lengthy forms, unclear instructions, and insufficient support, making the experience less seamless than it should be.
Limited Availability: Many telehealth services operate within specific hours of the day, which may not always align with one’s schedule. This can be particularly challenging for individuals who work unconventional hours or have busy lifestyles.
Email Delays: Telehealth services often take days to deliver medical certificates via email, leaving users uncertain about their status until the document finally arrives.
Many people seeking a sick note from telehealth encounter delays, hidden fees, or unclear processes. That’s where OnCare Health stands out—speed, clarity, and reliability come standard.
We understand how frustrating slow or costly telehealth services can be. With our services, you can rest assured that your certificate will be processed quickly and efficiently. Here are some of the reasons why we are the best choice for your telehealth medical certificate:
From start to finish, the entire process is completed online. No in-person appointments, no lengthy consultations, and no need for additional fees. Simply fill out our online questionnaire, submit your request, and easily get your certificate.
For just $12.99 per certificate, OnCare provides a cost-effective alternative to traditional doctor visits or other telehealth platforms. There are no hidden charges, so you know exactly what you’re paying for.
We pride ourselves on delivering certificates quickly, so you don’t have to wait. Once submitted, registered healthcare professionals review the request, and certificates are issued within minutes of approval.
Your data security is our top priority. OnCare Health ensures that all personal and medical information is encrypted and securely stored on Australian servers. We are fully compliant with Australian privacy regulations and keep your details confidential at all times.
Every sick or carer’s leave certificate is reviewed and approved by a registered health professional, ensuring it is valid and meets Australian standards.
Getting your certificate through us is straightforward. Here’s how the process works:
Choose whether you need a sick leave certificate, a carer’s leave certificate, or a sick leave certificate for university. Then, fill out a quick online form with some basic details.
Pay the $12.99 fee using our secure online payment system. We accept major credit and debit cards, making the process smooth and efficient.
Pay a small fee of $12.99 through our secure payment system. We accept major credit and debit cards for a smooth transaction.
A licensed healthcare professional will review your request to ensure it meets all legal and workplace standards.
Once approved, your certificate will be emailed to you, often within minutes. You can then submit it to your employer or institution as needed.

Getting a sick note or a carer’s leave certificate doesn’t have to be a hassle. OnCare Health makes the process quicker, more affordable, and just as reliable as traditional methods, giving you the convenience you deserve.
Say goodbye to long wait times, high fees, and unnecessary stress. When it comes to telehealth medical certificates, OnCare Health delivers everything you need with none of the drawbacks.