Sick Leave Certificate
From $12.99
Carer's Leave Certificate
From $12.99
Medical Weight Loss
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Services
AHPRA-registered practitioners
Get a same-day sick certificate online, reviewed by an AHPRA-registered health practitioner and delivered to your inbox within minutes of approval.
Certificates issued
50,000+
Across Australia in 2025
A sick certificate is evidence that you were unable to work because of illness or injury. OnCare Health sick certificates are issued following assessment by an AHPRA-registered health practitioner and specify the date or dates for which you were assessed as unfit for work.
You may need a sick certificate for work in several common situations, including:
When your employer has asked for written evidence of your illness.
When you missed work due to a short-term illness and want to protect your entitlements.
When you need formal documentation of an absence for payroll or HR records.
Your specific workplace award, enterprise agreement, or employment contract may set additional requirements. If you are unsure what your employer accepts, check your workplace policy before applying.
Yes. Under the Fair Work Act 2009, a broad range of evidence may be accepted to support a request for personal leave. However, the evidence must satisfy a reasonable person that the employee was ill, injured or experiencing an unexpected emergency. A certificate from an AHPRA-registered practitioner, issued online after a clinical review, meets this standard in most circumstances.
For more information, read: What You Need to Know About Online Medical Certificates: Are They Legal?
Getting a sick certificate online through OnCare Health involves four steps. The process is fully online, with approved certificates delivered directly to your email.
1
Fill in a short, secure questionnaire with your symptoms and personal details.
2
An AHPRA-registered health practitioner reviews your request. They may contact you for more information if needed.
3
Once approved, your sick leave certificate is issued and sent to your email inbox, typically within minutes.
4
Follow-up support is available by email if you have questions about your certificate.
Along with your certificate, you’ll receive tailored self-care advice for your condition, including guidance on when to visit a pharmacist or see a doctor if you need further assessment.
OnCare Health’s service is appropriate for common, short-term illnesses where a physical examination is not clinically required. This includes:
Some situations require in-person medical care. OnCare Health’s online service is not suitable for:
If you are experiencing chest pain, difficulty breathing, or rapidly worsening symptoms, call 000 or go to your nearest emergency department immediately. These symptoms require urgent in-person assessment and are not appropriate for an online certificate.
Every sick leave certificate issued through OnCare Health is structured to meet Fair Work requirements. Each certificate includes:
To protect your privacy, the certificate does not state a medical diagnosis. It confirms only that you were assessed and found unfit to work on the specified date. If you want your employer to know the reason for your absence, contact OnCare Health directly to request a supporting email.
Employers commonly accept certificates from AHPRA-registered practitioners. While OnCare Health cannot guarantee acceptance by all employers or HR departments, certificates follow Fair Work guidelines and include all information typically required.
OnCare Health charges a fixed rate of $12.99 for a sick certificate online. There are no hidden fees, no gap payments, and no Medicare card required.
Fully online process
Review by an AHPRA-registered practitioner
Same-day certificate delivery by email, if approved
Secure storage on Australian servers
Follow-up support by email if needed
Self-care guidance
Get a sick certificate online from an AHPRA-registered practitioner, with same-day delivery straight to your inbox.
In-person GP visits
Varies; gap fees often $80 to $120 or more
Private telehealth GP consults
Typically $50 – $80
OnCare Health certificate
$12.99 online
OnCare Health provides sick certificates online for Australian workers through a straightforward, practitioner-reviewed process. Certificates are Fair Work compliant, issued by AHPRA-registered practitioners, and delivered to your inbox within minutes of approval.
This service is designed for short-term illness. It is not appropriate for serious symptoms, complex conditions, or situations that require physical examination. If you are unsure whether your condition is suitable, contact OnCare Health before applying.
According to the Fair Work Act 2009, there are no strict rules specifying the type of evidence required. The evidence must satisfy a reasonable person that the employee was genuinely ill or injured. Sick leave certificates from AHPRA-registered practitioners are widely accepted as suitable evidence.
Yes. OnCare Health provides same-day sick certificates online. Once your form is submitted and reviewed by a practitioner, the certificate is sent to your email inbox, usually minutes after approval.
Full-time employees accrue 10 days of paid personal and carer’s leave per year under the National Employment Standards. Part-time employees receive a pro-rata amount. Unused leave rolls over into the following year.
Medical appointments or elective surgery may be covered by sick leave where a personal illness or injury means you are unable to work. Whether sick leave applies will depend on the individual circumstances.
You should notify your employer as soon as reasonably possible, even if that happens after the leave has already begun. Specify the expected duration of your absence where you can.
Individual employers and HR departments determine their own acceptance policies, which workplace awards, enterprise agreements, or internal procedures may shape. OnCare Health certificates are structured in accordance with Fair Work guidelines and include all required standard information. However, acceptance cannot be guaranteed in every case.
OnCare Health’s online certificate service is currently intended for short-term, one-day absences. Each request is subject to practitioner assessment and approval
