Feeling unwell and need to take time off work or study? Getting an online medical certificate in Australia is a fast, simple, and affordable way to access official medical evidence without leaving home. Skip the waiting room and get a valid medical certificate online, delivered fast to your inbox.
Click the button below to get started with a medical certificate, carer’s leave certificate, university leave certificate, and more.
In Australia, the National Employment Standards (NES) under the Fair Work Act 2009 set out minimum workplace entitlements, which includes personal/carer’s leave. To support this leave, employers may request reasonable evidence supporting the claim for leave.
An online medical certificate serves as evidence to support your absence from work or study due to illness, unexpected injury, or caring responsibilities. This certificate functions just like one from an in-person appointment, providing the proof you need when you are unfit for work or need to take leave.
A medical certificate is usually issued by a registered medical practitioner. In Australia, certificates by other health professionals, such as pharmacists and nurse practitioners, are also commonly used and may be used as reasonable evidence to support a sick leave or carer’s leave claim.
An online medical certificate is a convenient option for short-term, minor health issues. Here’s when they are most suitable:
If you’re recovering from a short-term illness or minor injury, an online medical certificate offers a fast, affordable way to get the documentation you need. It’s suitable for common conditions like:
You are entitled to use personal leave to care for a family member or someone in your immediate family or household who is sick, injured, or facing an unexpected emergency. This applies to situations such as:
University / Study Certificates
Students can obtain a medical certificate online to provide evidence for health-related absences from university or other study commitments.
A university sick certificate can be used to explain absences from classes or other mandatory attendance days, helping you maintain your academic standing while you recover.
While getting a medical certificate online is convenient for minor issues, it is important to seek in-person medical attention if you are experiencing severe or persistent symptoms. The service is not a substitute for primary care, as the practitioner is unable to physically examine you and must rely on the information you provide.
Some instances where you should see a doctor include:
If you are experiencing a medical emergency, please call 000 immediately.
Getting a medical certificate online with OnCare Health is fast, simple, and fully online. There are no appointments and no waiting rooms. Here is our four-step process:
Step 1: Choose Your Certificate Type
Select whether you need a certificate for sick leave, carer’s leave, or university leave.
Step 2: Complete a Secure Online Questionnaire
You will be asked to answer a simple questionnaire about your general health and the reason for your leave. Your information is kept confidential and protected in compliance with Australian privacy laws.
Step 3: Reviewed by Registered Health Professionals
Your request is reviewed by one of our AHPRA-registered pharmacists. If your case is outside the pharmacist’s scope of practice, it may be escalated to one of our registered doctors for further assessment. If the doctor determines that a certificate is appropriate, they will issue a medical certificate.
Step 4: Receive Your Certificate by Email
Once approved, your certificate is sent quickly and securely to your email inbox. Each certificate is verifiable via secure QR code and contains all the necessary information your employer or university needs.
Some employers or institutions may have a policy requiring a medical certificate to be issued by a specific type of health practitioner. While our standard process involves review by qualified health professionals, such as pharmacists, we can accommodate this requirement subject to practitioner availability. If you need a medical certificate issued by a medical practitioner, please contact us.
If you would like to discuss your symptoms in more detail or require additional support, you can book a medical consultation with one of our registered doctors. During a consultation, doctors can provide medical certificates, issue prescriptions where appropriate, offer treatment advice, and address any health concerns you may have.
Yes, online medical certificates are legal in Australia. The Fair Work Act 2009 states that an employee must provide “reasonable evidence” to their employer when taking personal/carer’s leave.
Examples of reasonable evidence include a medical certificate from a registered health professional or a statutory declaration. As our certificates are issued by AHPRA-registered healthcare professionals, they meet this requirement.
However, some companies’ agreements or workplace policies may specify that only a certificate issued in person by a medical practitioner (a doctor) is accepted. We always recommend checking your employer’s policy if you are unsure.
OnCare Health prioritises your health and safety. Certain situations require an in-person consultation, and a certificate cannot be issued online. These include:
In these cases, we will advise you to seek appropriate in-person medical attention.
No, while employers can request proof of illness, not all companies require documentation like a medical certificate for sick leave. Sometimes, a verbal notification to your manager is enough. To avoid confusion and ensure you’re following your workplace rules, check your company’s HR policies directly.
With OnCare Health, you can get a health practitioner certificate online quickly and securely. Simply choose your certificate type, complete our online questionnaire, pay the $12.99 fee, and if approved, your certificate is emailed to you.
Yes, getting a medical certificate online in Australia is legal. Under the Fair Work Act 2009, employees may be required to provide reasonable evidence when taking personal or carer’s leave, which can include a certificate issued by a registered health professional.
Most employers in Australia accept an online medical certificate issued by a registered health professional. However, some workplace policies may specifically require a doctor’s certificate issued in person. We recommend checking your company’s policy if you’re unsure.
Yes, our service is perfect for single, same-day absences from work or study due to minor illness, unexpected injuries, or carer’s responsibilities.
If you need a certificate issued by a particular type of health practitioner, please email us at support@oncarehealth.com.au so we can guide you on the correct process.
After you submit your application, it is reviewed promptly by one of our health professionals. If approved, you can expect to receive your online medical certificate by email shortly.
Our standard online service is for single-day absences. Multi-day certificates may be issued at the discretion of the health professional, but requests for extended leave are best addressed through an in-person consultation.
All information you provide to obtain a medical certificate online is encrypted and stored securely on servers located in Australia, in full compliance with Australian privacy laws.
Ready to get your certificate? Our process is fast, affordable, and fully online, so you can focus on feeling better.
Don’t let getting a medical certificate be a hassle.
If you need a medical certificate issued by a specific type of health practitioner, email us at support@oncarehealth.com.au
