AHPRA-registered practitioners

Need a
Medical Certificate Online?
We've got you.

Get practitioner-reviewed medical certificates for work, study, and carer’s leave across Australia. Receive your same-day medical certificate online, usually within minutes. 

Delivered by email. Medically reviewed by an AHPRA-registered practitioner, either a General Practitioner (MBBS, FRACGP) or Pharmacist, depending on clinical suitability.

Certificates issued

50,000+

Across Australia in 2025

Medical Certificates Online for Work and Study in Australia

OnCare Health provides practitioner-reviewed medical certificates for work, study, and carer’s leave across Australia. Every request is reviewed by an AHPRA-registered health professional.

We will deliver your medical certificate online through email shortly after approval, usually within minutes.

Reviewed by AHPRA-registered practitioners

Fair Work compliant certificates

Clinical guidance with every certificate

Phone assessment available

Secure, private, Australian-based service

The Right Certificate for Your Situation

Need a medical certificate for sick leave, carer’s leave , or university leave? We have the right certificate for every situation.

Sick Leave Certificate

For employees unable to work due to personal illness or unexpected injury. This includes conditions related to stress, mental health, or reproductive health.

Carer’s Leave Certificate

For employees needing time off to care for an immediate family or household member experiencing illness, injury, or an emergency.

University Sick Leave Certificate

For students unable to attend classes due to illness or unexpected injury. Universities often require you to provide a valid certificate to be excused from obligations such as lectures and study milestones.

How Our Online Medical Certificates Work

Getting an online medical certificate through OnCare Health involves four easy-to-follow steps.

1

Complete Form

Select the type of certificate you need, such as sick leave, carer’s leave, or university leave. Then, complete a questionnaire detailing your symptoms, the reason for your leave, and your personal details.

2

Practitioner Review

A registered health professional reviews your request. They may follow up for additional information if needed. Every request is assessed individually and evaluated based on the information provided.

3

Certificate Issued

If your request is approved, your same-day online medical certificate is sent directly to your email. Each document has a QR code allowing your employer or institution to verify your medical certificate online, quickly and securely.

4

Follow-Up Support

If you have any questions, our support team is available via email to assist you. You’ll also receive self-care advice and guidance on when to see a doctor or pharmacist in person, tailored to your condition where needed.

Our service is designed to help with common, short-term illnesses. If your condition requires a physical examination, urgent medical attention, or a Certificate of Capacity for a workplace injury, we recommend seeking the appropriate in-person care.

A Trusted Choice for Medical Certificates Online in Australia

Get a legitimate medical certificate online from the qualified practitioners at OnCare Health, trusted by employers and universities across Australia.

Reviewed by a Registered Health Professional

All certificates are reviewed by an AHPRA-registered health professional and align with common employer requirements.

Fair Work-Compliant Certificates

The certificate is prepared to meet Fair Work Act requirements and includes a QR code for quick verification.

Private and Secure

Your information is safe, stored on Australian servers, and handled in compliance with Australian privacy laws.

Clear, Fixed-Rate Pricing

$12.99 covers the full review and certificate. There are no hidden fees, no gap payments, and no extra charges. Phone assessments are also available for $20.99, providing personalised guidance from a practitioner.

When You Need a Medical Certificate

There are several situations in which you may need to provide a medical certificate (or med cert) to your employer or institution. Under the Fair Work Act 2009, employers can request evidence of illness or an unexpected injury, including for a single day of absence. That evidence can take the form of a medical certificate from a registered health professional or a statutory declaration. This applies to casual, part-time, and full-time workers.

Short-term illness

An illness that prevents you from attending work or study, such as a cold, flu, headache, or minor stomach issue.

Your employer has asked for evidence

An employer is requesting formal documentation for a single-day or short-term absence.

A household member needs your care

Taking carer’s leave to look after an immediate family or household member who is ill or injured.

To support your absence from university

You are a student who needs to provide evidence for a health-related absence from university.

Affordable Without Compromising Quality of Care

$12.99

No hidden fees. No surprise extra charges.

What's Included

Fully online process

Fast turnaround time

Review by an AHPRA-registered practitioner

QR code for verification

Secure digital delivery

Follow up by email if needed

Get a medical certificate online from an AHPRA-registered practitioner, with same-day delivery straight to your inbox.

How we compare

In-person GP visit

$80 120+

Private telehealth GP consults

$50 – $80

OnCare Health certificate

$12.99 online
Or $20.99 with a phone assessment for personalised guidance

When This Service Is Suitable For You (and When It Is Not)

Suitable For

Not Suitable For

Severe symptoms? Seek immediate medical care.

If you are experiencing a medical emergency, call 000 immediately or attend your nearest emergency department. This service is not suitable for medical emergencies or urgent health concerns.

Details Included on Our Certificates

Our med certs are designed for workplace leave across Australia. Every certificate issued through OnCare Health includes:

Employers across Australia may request a medical certificate from an AHPRA-registered practitioner to support a leave application. Our certificates are formatted correctly and prepared in line with Fair Work guidelines. However, we cannot guarantee that every employer or institution will accept every certificate. Some workplace agreements or enterprise awards specify that only a certificate issued by a medical practitioner (a doctor) is acceptable. If you are uncertain about your employer’s policy, we recommend checking before you apply.

It is also important to note that our certificates confirm that you were unfit for work or study on the relevant date. They do not include your diagnosis. If your employer requires more information about your condition, you can contact us, and we can provide a supporting email outlining the symptoms you reported during your assessment.

Frequently Asked Questions

Not necessarily. While employers can request evidence of illness under the Fair Work Act 2009, not all workplaces require documentation for every absence. Check your employment contract or HR policy to understand what applies to you.

Yes. Under the Fair Work Act 2009, an employee is required to provide “reasonable evidence” to support a sick leave or carer’s leave claim. A certificate issued by an AHPRA-registered health professional meets this requirement. Online medical certificates are legal and widely used across Australia.

Generally, no. Under the Fair Work Act 2009, an employer cannot refuse a medical certificate simply because it was obtained online, provided it is issued by an AHPRA-registered health practitioner and constitutes “reasonable evidence.” However, some workplace agreements or employer policies may have specific evidence requirements, so it’s always worth checking your workplace policy before applying.

Full-time employees accrue 10 days of paid personal or carer’s leave per year under the National Employment Standards. Part-time employees receive leave on a pro-rata basis. Unused leave accumulates and carries over into the following year.

Yes. OnCare Health’s service is designed for same-day, single-day absences. If your request is approved, your certificate is issued and sent to your inbox promptly.

Yes. Carer’s leave certificates are available through OnCare Health. They are suitable when you need to take time off work to care for an immediate family or household member who is ill, injured, or facing an unexpected emergency.

If your employer or institution requires a certificate from a particular type of registered practitioner, contact us at support@oncarehealth.com.au. We can advise on the appropriate process, subject to practitioner availability.

Yes. All information you provide is encrypted and stored on secure servers located in Australia, in full compliance with the Australian Privacy Act.

Our standard service covers single-day absences. Multi-day certificates may be considered at the practitioner’s discretion. For extended leave, an in-person consultation is usually more appropriate.